Every time we talk to business owners, one of the first questions is, “So what can you do?” We quickly follow that up with, “What do you need?” The hidden superpower of operations professionals isn’t that they can do an exact set of tasks as much as it is about how they work. Great operations people are rapid problem solvers with insane attention to detail and they view the world through the lense of efficiency and achieving frictionless business activity.
That said, here are a few groupings that can give you an idea of our capabilities:
Admins & Office Managers
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Ordering office supplies
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Order snacks and beverages
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Coordinating recurring or one-time catering
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Mail/package pickup and delivery
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New hire onboarding
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Space planning
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General email, scheduling and data entry
Operations & HR Managers
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Evaluating new tools and processes
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Handle basic HR paperwork and HR-related issues
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Coordinate open enrollments and benefits administration
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Maintaining budgets
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Training and recognition programs
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Project management type roles for internal cross-functional initiatives
Chief of Staff & COO
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Resource planning and basic forecasting
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Driving company culture initiatives
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Maintaing appropriate staffing levels
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Acting as a right hand to the CEO and other executives
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Ensuring consistent progress on major company iniatives